Refund policy

Refund Policy

Last updated: 2026-06-01

At Your Choice Pro, we want every order to feel simple and fair. If something is wrong with your order, contact us first and we will guide you through the next step.

Returns

We have a 14-day return policy. You have 14 days after receiving your item to request a return.

To be accepted, the item must be unworn, unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.

To start a return, email us at:

support@your-choice-pro.com

Please do not send anything back before contacting us first. Items sent back without approval may not be accepted.

Damaged or Wrong Items

Please check your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible so we can review the issue and help make it right.

Non-Returnable Items

We cannot accept returns for worn, used, washed, damaged, sale, custom, or personalized items. Gift cards are also non-returnable.

Exchanges

For a different size or item, contact us first. The fastest option is usually to return the item first, and once accepted, place a new order.

Refunds

Once we receive and inspect your return, we will let you know if your refund is approved.

If approved, the refund will be sent back to your original payment method within 10 business days. Your bank or card company may take extra time to process it.